Teleperformance is Hiring Freshers 2025 | Support Associate | Work From Home Job

Looking to kick-start your career with a global leader in customer experience management—without leaving the comfort of your home? Teleperformance is hiring freshers for the role of Support Associate in a full-time remote setup. If you have excellent communication skills in English and Hindi, and access to a basic tech setup, this opportunity might just be your ideal entry into the corporate world.

This role is perfect for recent graduates or early-career professionals who want to gain hands-on experience in customer service while working in a dynamic, tech-enabled environment. Read on to discover everything you need to know about this exciting opportunity.

Role: Support Associate

Location: Remote
Experience: 0–2 Years
Job Type: Full-Time, Permanent, Work From Home
Working Days: 6 Days a Week | 24×7 Rotational Shifts
Salary: ₹20,000 CTC (Approx. ₹15,500 In-Hand)

What You’ll Do: Key Responsibilities

As a Support Associate at Teleperformance, you’ll be part of a customer-centric team helping resolve queries via both voice and chat. Your daily responsibilities will include:

• Customer Interaction: Respond promptly and professionally to customer inquiries via chat and voice.
• Issue Resolution: Understand customer concerns and provide effective solutions or escalate issues as required.
• Blended Process Handling: Manage a mix of chat and voice-based customer service tasks.
• Documentation: Accurately log interactions and updates in the system for transparency and efficiency.
• Feedback Loop: Gather and relay customer feedback to internal teams for continuous improvement.
• Process Adherence: Follow internal SOPs and meet performance metrics such as AHT, FCR, and CSAT.

Skills and Qualifications Required

To thrive in this role, you’ll need a combination of communication skills, tech readiness, and a customer-first mindset. Here’s what Teleperformance is looking for:

Educational Qualifications:

• Any Graduate is eligible.
• Freshers are welcome to apply.
• Graduation is not mandatory, but basic proficiency in communication is a must.

Technical Requirements:

• Laptop/Desktop with at least an i3 processor
• 8 GB RAM and Windows 10
• Stable Wi-Fi connection (minimum 20 Mbps upload and download)
• USB Headset with microphone
• Immediate joiners preferred

Language & Communication:

• Excellent communication skills in English and Hindi
• Polite, clear, and confident verbal and written interaction

Soft Skills:

• Ability to work rotational shifts including night hours
• Good problem-solving and multitasking abilities
• Willingness to work 6 days a week in a fast-paced environment

Application Process

Here’s how you can apply:

• Register and upload your updated resume on Naukri.com.
• Keep an eye on your registered email for updates regarding assessment and interview schedules.

Note: Immediate joiners are preferred.

Perks and Benefits

Working with Teleperformance not only gives you a remote-friendly job but also the platform to grow within a global organization:

• Permanent work-from-home model
• On-the-job training and continuous learning
• Opportunity to work with global clients
• Performance-based growth and role transitions
• Stable monthly salary and timely payments

Why Choose Teleperformance?

Teleperformance is a globally recognized leader in outsourced customer experience solutions, with operations in over 80 countries. Joining the team means more than just handling customer queries—it’s about being part of a company that values empathy, innovation, and talent.

If you’re looking for a stable, full-time remote role where you can build essential soft skills and grow your career in the customer support space, this is your chance to get started.

Apply Now:

Register and upload your resume on Naukri.com.
Stay alert for interview updates through email communication from the recruiter.

Apply Link: Click here

Important Note

This job post is for informational purposes only. Teleperformance does not charge any fee for applying or joining. Be cautious of any unauthorized communications or third-party platforms claiming otherwise.

Final Words

If you’re a fresher eager to step into the professional world with a remote job that values customer service skills and digital readiness, the Support Associate role at Teleperformance is a great place to start.

Work from home, earn a stable income, and build a career with one of the most respected names in the BPO industry.