Tech Mahindra Mass Hiring 2025 | Technical Support/Executive Roles

Tech Mahindra, a global leader in IT and BPO services, has launched a mass hiring drive for the role of Technical Support/Executive across India. This opportunity is open to fresh graduates and professionals with up to five years of experience. If you’re looking for a role that offers stability, skill development, and growth opportunities in one of India’s top IT companies, this could be the ideal chance for you.

Salary Details

For this hiring drive, the expected salary package ranges between ₹3 LPA and ₹5 LPA, based on your profile and experience:

• Freshers: Typically offered packages around ₹3 LPA – ₹3.5 LPA.
• Candidates with experience (1–5 years): Salary can go up to ₹5 LPA, depending on previous roles, skills, and interview performance.

In addition to base pay, Tech Mahindra provides shift allowances, incentives for high performance, and occasional project-based bonuses, making this role financially rewarding.

Educational Details

The eligibility requirements for this position are intentionally broad to include graduates from diverse backgrounds:

• Qualification: Any Graduate (B.A., B.Com., B.Sc., BBA, BCA, B.Tech., or equivalent).
• Batch: Open to multiple batches, including 2020 through 2025.
• Specialization: No strict requirement, although candidates from Computer Science, IT, or Electronics fields may find technical responsibilities easier.

Both technical and non-technical graduates can apply, as extensive training will be provided.

Application Process

Tech Mahindra has partnered with Naukri.com to streamline applications for this mass hiring drive. Follow these steps to apply:

1. Visit Naukri.com: Go to the official job portal and search for “Tech Mahindra Technical Support/Executive” in the jobs section.
2. Find the Verified Job Posting: Look for openings marked as “Posted by Tech Mahindra HR/Recruiter” to avoid third-party listings.
3. Click Apply: Log in with your Naukri profile. If you don’t have one, create a free account.
4. Update Your Resume: Ensure your uploaded resume includes your latest academic details, internships, and relevant technical or communication skills.
5. Submit Application: After applying, you will receive a confirmation on your Naukri dashboard. Shortlisted candidates will be contacted via email or phone by Tech Mahindra recruiters.

Tip: Keep your Naukri profile updated and “active” (by logging in and updating it regularly), as this increases your visibility to recruiters.

Interview Process

The selection process usually involves multiple rounds to assess both technical and soft skills:

1. Resume Screening – Based on eligibility, skills, and Naukri profile strength.
2. Aptitude/Online Test (if applicable): Logical reasoning, verbal ability, and basic IT knowledge.
3. Technical Interview:
   • Troubleshooting questions on operating systems, networking basics, MS Office, VPNs, and email configurations.
   • Scenario-based questions to check customer-handling ability.
4. Voice & Accent Round (for voice-based support): Tests fluency, clarity, and communication skills.
5. HR Interview: Covers willingness to work in rotational shifts, salary expectations, and long-term career goals.

Key Responsibilities

Once selected, candidates will take on responsibilities such as:

• Handling technical support requests via phone, chat, or email.
• Troubleshooting software, hardware, and networking issues.
• Logging and managing tickets using tools like ServiceNow or Remedy.
• Ensuring customer satisfaction through effective problem resolution.
• Escalating complex technical issues to senior teams when necessary.
• Working in rotational shifts, including night shifts for international projects.

Benefits of Working at Tech Mahindra

• Competitive Salary: Along with performance-linked incentives.
• Training Programs: Comprehensive onboarding and continuous upskilling opportunities.
• Career Growth: Potential to progress to roles like Senior Executive, Team Lead, or Specialist.
• Global Exposure: Opportunities to work with international clients.
• Employee Support Programs: Health insurance, leave benefits, and wellness initiatives.
• Structured Work Environment: Despite rotational shifts, Tech Mahindra ensures work-life balance.

Resume Tips for Applicants

A strong resume can improve your chances of being shortlisted. Keep these in mind:

• Highlight Technical Skills: Mention basics like OS troubleshooting, SQL queries, or networking concepts.
• Showcase Communication Abilities: Customer support requires clear and empathetic communication.
• Add Certifications: Include any certifications in IT support, CCNA, ITIL, or online technical courses.
• Keep it Professional: Use a clean one-page format with well-defined sections.
• Include Achievements: List academic projects, internships, or leadership roles that reflect problem-solving or teamwork.

Important Note

• This article is for informational purposes only. Salary figures are approximate and may vary.
• Apply only via official and verified sources like Naukri.com or Tech Mahindra’s career page. Beware of fraudulent recruiters demanding money.
• Shortlisted candidates will be contacted directly by Tech Mahindra HR through official emails or calls.

Application Link: Click Here

Final Thoughts

The Tech Mahindra Mass Hiring 2025 for Technical Support/Executive roles is a golden opportunity for freshers and young professionals to enter the IT and customer support industry. With a salary package ranging from ₹3–5 LPA, comprehensive training, and opportunities to work on global projects, this role provides a strong platform to build a career in IT services and technical support.