Tech Mahindra Mass Hiring 2025 | Support Executive Role | Freshers | Apply Now

Tech Mahindra, one of India’s leading IT and business process outsourcing companies, has announced a mass hiring drive for the position of Support Executive across multiple locations in India.

This opportunity is ideal for fresh graduates and young professionals with up to 5 years of experience who are looking to start or grow their careers in customer support, IT service management, or operations.

About Tech Mahindra

Tech Mahindra Limited, a part of the Mahindra Group, is a global technology powerhouse delivering innovative solutions across IT services, BPO, networking, digital transformation, and cloud technologies.

With a presence in over 90 countries and more than 150,000 employees, Tech Mahindra supports clients from sectors such as telecommunications, finance, healthcare, manufacturing, and retail.

The company is well-known for its “Connected World. Connected Experiences” vision, where technology meets innovation to enhance the quality of life.

Joining Tech Mahindra gives you exposure to world-class business processes, continuous learning opportunities, and a strong foundation for long-term career growth.

Job Overview: Support Executive

• Role: Support Executive
• Experience: Freshers (0–5 Years)
• Education: Any Graduate
• Salary: ₹3–5 LPA (Expected)
• Location: Across India (Work from Office / Hybrid options depending on project)
• Application Mode: Through Naukri.com

Tech Mahindra’s Support Executive position is designed to help individuals understand the business’s customer and technical support side. It’s an ideal opportunity to gain hands-on experience in client handling, problem resolution, ticketing tools, and communication processes.

Roles and Responsibilities

As a Support Executive at Tech Mahindra, your primary role will be to ensure customer satisfaction through effective communication and problem-solving.

Your day-to-day responsibilities may include:

• Managing customer queries via phone, chat, or email and providing timely resolutions.
• Handling technical and non-technical support depending on the project requirements.
• Escalating complex issues to senior teams when necessary.
• Maintaining accurate records of interactions in CRM or ticketing systems.
• Ensuring first-contact resolution (FCR) to reduce repeat queries.
• Providing product or process information to customers in a clear and professional manner.
• Working in rotational shifts (including night shifts, if required).
• Collaborating with internal teams to improve customer experience and support efficiency.

This role requires strong communication skills, patience, and a willingness to learn new technologies or business processes.

Educational Qualifications

Candidates from any graduation stream can apply, including:

• B.A, B.Sc, B.Com, BBA, BCA, or similar fields.
• Engineering or technical graduates can also apply if they are open to support roles.

Key eligibility requirements:

• No active backlogs at the time of application.
• Good communication and analytical skills.
• Basic computer knowledge and familiarity with MS Office tools.

Candidates with certifications in customer service, BPO operations, or ITIL will have an added advantage.

Expected Salary

The expected salary range for the Support Executive role is between ₹3 LPA to ₹5 LPA, depending on:

• Candidate’s educational background and skills.
• Location of posting.
• Project and client requirements.

In addition to the base salary, employees may receive performance bonuses, night-shift allowances, and project-based incentives.

Application Process

Tech Mahindra is accepting applications via Naukri.com, one of India’s largest job platforms. Follow these steps to apply:

1. Visit www.naukri.com.
2. Search for “Tech Mahindra Support Executive.”
3. Click on the official job listing by Tech Mahindra Limited.
4. Read the job description carefully and click “Apply Now.”
5. Log in with your Naukri profile or create one if you’re a new user.
6. Upload your updated resume and complete the required details.

After submission, shortlisted candidates will receive communication via email or phone regarding the next steps in the recruitment process.

Interview Process

The hiring process for the Support Executive role generally includes the following stages:

1. Online Application Shortlisting:
   The recruitment team screens resumes based on educational qualifications, skills, and work experience (if any).
2. Aptitude or Communication Test (if applicable):
   Some roles may include a short online test to evaluate English fluency, typing speed, and logical reasoning.
3. HR Interview Round:
   This round focuses on your communication skills, personality, willingness to work in rotational shifts, and understanding of customer service scenarios.
4. Managerial or Final Round (if required):
   You may be asked scenario-based questions related to handling customers, resolving complaints, or prioritizing tickets.

Once selected, you’ll receive an offer letter and onboarding details from the official Tech Mahindra HR email ID.

Employee Benefits

Tech Mahindra provides a wide range of benefits to ensure employee well-being and career growth:

• Competitive salary and incentives.
• Medical and health insurance coverage.
• Paid leaves and flexible working policies.
• Training and certification opportunities.
• Exposure to global clients and multicultural teams.
• Career development programs for skill enhancement.
• Employee wellness initiatives and recreational activities.

Resume Tips for Applicants

To stand out among applicants, follow these quick resume tips:

• Keep your resume concise (1 page) and professional.
• Include a clear career objective showing your interest in customer support or IT services.
• Highlight soft skills like communication, teamwork, adaptability, and problem-solving.
• Mention tools or platforms you are familiar with (MS Office, CRM, ticketing tools, etc.).
• Add academic projects or internships that demonstrate your technical or service-oriented skills.

A neat and error-free resume increases your chances of getting shortlisted.

Why Join Tech Mahindra?

Joining Tech Mahindra as a Support Executive is a great first step for freshers who want to start their careers in IT and customer service.

The company’s supportive culture, career training, and exposure to international clients make it a fantastic platform for learning and professional growth. With a transparent appraisal system and opportunities to switch to other roles (like business analyst or IT support), Tech Mahindra offers a stable and progressive career path.

If you’re looking for a career that values teamwork, learning, and innovation — Tech Mahindra is the right place to start.

Important Note

This article is for informational purposes only. All details, including salary, eligibility, and job process, are based on publicly available information. Applicants are strongly advised to apply only through official job listings on Naukri.com.

Avoid third-party recruiters or unofficial websites claiming guaranteed placements. Tech Mahindra does not charge any fees for applying or participating in interviews.

Application Link: Click Here

Conclusion

The Tech Mahindra Support Executive Hiring 2025 is a golden opportunity for graduates looking to start their professional journey in a reputed global IT company. With a competitive salary package of ₹3–5 LPA, nationwide openings, and a focus on learning and growth, this role can help you build a strong foundation for your future career.