Tech Mahindra is Hiring: Mass Recruitment Drive for Associate Role | Apply Now

Job Role: Associate
Experience Required: 0 to 5 Years (Freshers Eligible)
Education: Any Graduate
Salary: ₹3 – ₹5 LPA (Expected)

Overview

Tech Mahindra, a leading global provider of IT and business process outsourcing services, has announced a mass hiring drive for the role of Associate across various locations in India. This is an excellent opportunity for fresh graduates as well as professionals with up to 5 years of experience to begin or grow their careers in a dynamic, future-focused organization.

This hiring initiative is aimed at onboarding individuals for various customer service, backend operations, and technical support roles depending on the project requirements. If you’re someone with good communication skills, a willingness to learn, and the ability to work in a fast-paced environment, this could be your gateway to the corporate world.

About the Company

Tech Mahindra is part of the Mahindra Group and has over 150,000+ professionals across 90 countries, serving 1000+ global clients including Fortune 500 companies. With a focus on digital transformation, business re-engineering, and delivering next-generation technology solutions, Tech Mahindra is one of India’s most respected IT and business solutions organizations.

Eligibility Criteria

• Education:
  • Any graduate from a recognized university (BA, BBA, B.Com, B.Sc., BCA, B.Tech, etc.)
  • Candidates from any academic stream are eligible (non-tech graduates are welcome).
• Experience:
  • Freshers are highly encouraged to apply.
  • Candidates with up to 5 years of experience in customer support, technical support, BPO, KPO, or IT services can also apply.
• Skill Requirements:
  • Good communication skills (verbal and written)
  • Basic computer proficiency and typing skills
  • Willingness to work in rotational shifts or 24×7 environments
  • Analytical thinking and a customer-first mindset

Key Responsibilities

The Associate role may vary based on the department or client project. However, general responsibilities include:

• Handling customer queries via phone, email, or chat
• Providing technical or non-technical support based on business needs
• Logging, tracking, and resolving issues within SLA timelines
• Maintaining records of customer interactions
• Escalating complex issues to higher-level teams when needed
• Following process workflows and company standards
• Meeting performance benchmarks such as CSAT, AHT, and QA scores

Depending on your skill set, you may be placed in either technical support, customer service, data management, or process support roles.

Salary and Compensation

• The expected salary for Associate roles at Tech Mahindra ranges between ₹3 LPA to ₹5 LPA depending on:
  • Job location
  • Experience level
  • Technical skills and role assigned
• For freshers, initial packages are typically in the range of ₹3 – ₹3.5 LPA
• Additional benefits like night shift allowance, performance incentives, and transport facilities (for select locations) may also be provided.

Interview Process

Tech Mahindra follows a streamlined recruitment process designed to identify candidates with the right skills and mindset. The typical selection process includes:

1. Online Application & Resume Screening
   • Apply via the official Tech Mahindra Careers Portal or verified job platforms.
2. Aptitude/Communication Assessment
   • A basic test to evaluate logical reasoning, English proficiency, and numerical aptitude.
3. Voice or Chat Assessment (for support roles)
   • This assesses communication skills and how well you handle real-time customer interactions.
4. Technical Interview (if applicable)
   • For candidates applying to technical or semi-technical roles.
5. HR Round
   • Discussion on salary, role expectations, location preference, and joining timeline.

Application Process

Here’s how to apply for Tech Mahindra’s Associate role:

• Visit the Tech Mahindra Careers Page
• Search for “Associate” or “Mass Hiring”
• Fill in the application form and upload your updated resume
• Shortlisted candidates will be contacted via email or phone for further steps

Make sure your resume highlights your communication skills, adaptability, and any customer-facing experience you may have (internships, part-time work, etc.).

Job Benefits

Working at Tech Mahindra comes with a host of benefits, including:

• Competitive entry-level salary with opportunities to grow
• Training and development through structured learning paths
• Exposure to global clients and real-world problem solving
• Flexible work options in select roles (hybrid or WFH in some projects)
• Health insurance, PF, and ESI benefits
• Strong internal mobility – employees can transition into IT, testing, or managerial roles after performance evaluation

Application Link: Click Here

Important Notes

This post is for informational purposes only. Salary, job location, and other details may vary based on the role, project, or final discussion during hiring. Always apply through the official Tech Mahindra website or verified job portals.

Final Words

If you’re a fresher looking for your first job or a professional seeking a stable career path in business process services, Tech Mahindra’s Associate role is a fantastic opportunity. With an employee-friendly work culture, structured training programs, and clear career progression, this is the right launchpad for those ready to step into the corporate world.