IndiaMART Hiring Freshers for Tele Associate | Permanent Work From Home

IndiaMART, one of India’s leading online B2B marketplaces, is inviting applications from fresh graduates for the position of Tele Associate. This opportunity is ideal for individuals looking to begin their professional journey in client communication, sales, or customer service — all from the comfort of their homes.

This permanent remote role allows you to gain real-time experience in interacting with business owners, building communication skills, and understanding how India’s largest digital marketplace connects millions of buyers and suppliers every day.

About IndiaMART

Founded in 1999, IndiaMART InterMESH Ltd. is India’s largest online B2B marketplace, connecting buyers with suppliers across various industries. The platform has over 7 million sellers and 150 million buyers, playing a key role in digitalizing small and medium-sized businesses.

IndiaMART’s work culture emphasizes innovation, flexibility, and continuous learning. As a Tele Associate, you will be part of an organization that encourages independence, growth, and creativity while ensuring work-life balance through remote work.

Job Overview

• Role: Tele Associate
• Experience: Freshers (0–1 Year)
• Education: Any Graduation (All streams eligible)
• Batch: Any Batch (Recent or Past Graduates)
• Location: Permanent Work From Home (Remote)
• Employment Type: Full-time / Contractual (based on business needs)
• Salary: ₹30,000 per month (Expected)

IndiaMART’s Tele Associate role is one of the most flexible yet rewarding positions for fresh graduates who wish to start their careers in communication, business support, or sales.

Role and Responsibilities

As a Tele Associate, your primary role will be to connect with IndiaMART’s business users over phone calls and help them understand the platform’s features and benefits. You’ll assist sellers in creating or managing their profiles, guide them in using IndiaMART’s services effectively, and help resolve their queries.

Key responsibilities include:

• Making outbound calls to existing and potential sellers listed on the IndiaMART platform.
• Verifying and updating business information such as company name, products, services, and contact details.
• Promoting IndiaMART’s subscription services and explaining the benefits to business owners.
• Assisting sellers in improving their online visibility and managing product listings.
• Maintaining data accuracy and updating call logs.
• Ensuring excellent customer experience through polite and professional communication.

This role requires a confident communicator with a friendly tone, problem-solving skills, and patience to handle diverse clients.

Educational Qualifications

To apply for this role, you must meet the following criteria:

• Education: Any graduate from a recognized university.
• Specialization: All streams are eligible (B.A, B.Com, B.Sc, BBA, BCA, etc.).
• Experience: Freshers are welcome; prior experience in telecalling, customer support, or sales is a plus.
• Language Skills: Proficiency in English and Hindi (or any regional language) is preferred.

The job does not require any advanced technical degree or experience — it’s suitable for anyone who enjoys talking to people and can communicate information effectively.

Skills Required

To succeed as a Tele Associate at IndiaMART, the following skills are highly recommended:

• Excellent communication and listening skills.
• Basic computer knowledge (MS Office, CRM tools, internet usage).
• Ability to work independently in a remote environment.
• Customer-centric mindset and polite phone etiquette.
• Ability to meet daily calling targets and deadlines.
• Good data-entry and documentation skills.

If you’re self-motivated, enjoy helping others, and want a stable career with flexibility, this role will be a perfect fit.

Salary Details

IndiaMART offers an attractive compensation package for this role:

• Expected Salary: ₹30,000 per month (approx ₹3.6 LPA).
• Additional incentives may be available based on performance and call productivity.
• Permanent remote setup — saving travel and accommodation expenses.

This pay range is competitive for entry-level positions, especially since the job allows you to work from anywhere in India.

Application Process

Interested candidates can apply directly through IndiaMART’s official careers page.

1. Visit the official page.
2. Review the job details carefully.
3. Click “Apply Now” and fill out the online application form.
4. Upload your updated resume, along with contact details and educational information.
5. Shortlisted candidates will be contacted by the IndiaMART HR team via email or phone for further rounds.

Ensure your resume is professional, free of errors, and highlights your communication and problem-solving skills.

Interview Process

IndiaMART’s selection process for Tele Associates is straightforward and quick. It usually consists of the following steps:

1. Online Application Screening – HR reviews applications to shortlist suitable candidates.
2. Telephonic Interview – Basic communication test and verification of candidate background.
3. Online Assessment – Short test to evaluate typing speed, listening comprehension, and grammar.
4. Final HR Discussion – Discussion about working hours, compensation, and joining date.

Most interviews are conducted virtually, and the process typically takes 1–2 weeks from application to selection.

Benefits of Working at IndiaMART

• Permanent Work From Home: Save travel time and maintain work-life balance.
• Flexible Work Schedule: Fixed daily targets but flexible working hours.
• Career Growth: Opportunity to move into full-time roles in sales, operations, or management.
• Skill Development: Training in communication, customer handling, and digital tools.
• Employee Support: Regular check-ins, mentorship, and wellness initiatives.
• Performance Incentives: Monthly bonuses based on call productivity and quality.

Resume Tips for Applicants

When applying for the IndiaMART Tele Associate role, your resume should reflect strong communication and interpersonal skills. Here are a few tips:

• Keep your resume short and clear (1 page preferred).
• Highlight language proficiency and computer literacy.
• Mention any previous experience in customer service or telecalling.
• Use a professional email ID and a simple resume format.
• Add a short career objective focusing on your willingness to learn and grow in client communication roles.

Interview Preparation Tips

• Be confident and polite in your speech.
• Prepare to answer questions like:
  • “Why do you want to work with IndiaMART?”
  • “How would you handle a difficult customer?”
  • “Can you meet daily call targets?”
• Have a stable internet connection and a quiet background during your virtual interview.
• Smile and maintain a positive tone throughout the conversation.

Application Link: Old Link & New Link

Important Note

The above post is for informational purposes only.
Candidates are advised to apply only through the official IndiaMART career pages.

Conclusion

The IndiaMART Tele Associate role is a fantastic opportunity for fresh graduates to start a career in communication, client engagement, and sales — without leaving home. With a competitive salary, flexible work environment, and long-term career potential, this position is ideal for anyone looking to grow professionally while maintaining a healthy work-life balance.