Accenture Mass Hiring for Freshers | Service Representative Role
Accenture, one of the world’s leading professional services companies, is conducting a mass hiring drive for the role of Customer Service Representative through a national hiring challenge. This opportunity is perfect for recent graduates and final-year students who are eager to kickstart their careers in the customer support and operations domain with a global brand.
If you have strong communication skills, a knack for solving problems, and the ability to work well in a team—this could be your launchpad into the corporate world.
Job Overview
- Position: Customer Service Representative (Voice/Chat Support)
- Experience Level: Freshers (0–1 year)
- Job Type: Full-Time
- Salary: ₹4-5 LPA (Expected)
- Education: Any Graduate (Non-technical streams preferred)
- Eligible Batches: 2024, 2025 Passouts
- Location: PAN India
About Accenture Operations
Accenture Operations supports over 200 of the world’s leading brands by enhancing performance and customer experience through innovative solutions. With over 213,000 professionals globally, the team doesn’t just answer customer queries—it transforms the way businesses interact with their customers using a blend of human expertise and cutting-edge tools like AI and automation.
About the Hiring Challenge
Accenture is conducting an online hiring challenge to identify top candidates for their Customer Service Representative roles. This challenge is not just an assessment—it’s your ticket to join a global brand that thrives on innovation, collaboration, and delivering impact.
Key Dates & Process
1. Meet Accenture: Kick-off Event
- Date: 6th June 2025
- Time: 4:00 PM to 5:00 PM IST
- Get introduced to Accenture Operations, explore career growth, and interact with company leaders and recruiters.
2. Assessment Round
- Date: 14th June 2025
- Time: 10:00 AM to 11:59 PM IST
- Online assessment based on your selected track – Voice Support or Chat Support
3. Results & Next Steps
- Date: 18th June 2025
- Top performers on the leaderboard will be contacted for fast-track interview opportunities and further recruitment stages.
Eligibility Criteria
- Recent graduates or final-year undergraduate students (non-tech streams) from 2024 or 2025 batch
- Open to freshers and candidates with up to 1 year of experience in chat or voice-based processes
- Must have strong English communication skills, empathy, and willingness to learn
What You’ll Do
As a Customer Service Representative, you will:
- Handle customer queries via voice or chat channels
- Identify customer pain points and deliver quick, effective solutions
- Collaborate with internal teams to enhance service quality
- Communicate clearly and empathetically to ensure positive customer experiences
- Use modern customer service tools and platforms to enhance service delivery
This role goes beyond basic call handling. You will be building meaningful connections and contributing to the customer success of top global brands.
Why Join Accenture?
- Work at scale: Be part of an organization that operates in over 120 countries and supports global clients
- Innovation at your fingertips: Work with AI and automation tools that are shaping the future of customer support
- Career growth: Access to continuous learning and development in a structured global environment
- Global exposure: Collaborate with international teams and clients
- Fast-track recruitment: Stand out in the hiring challenge and get direct access to interview rounds
How to Apply
- Visit the official Accenture Hiring Challenge page on Unstop
- Register for the Kick-off Event scheduled for 6th June 2025
- Choose your support track – Voice or Chat
- Take the online assessment on 14th June 2025
- Await the leaderboard announcement on 18th June 2025
- Top scorers will receive communication from Accenture regarding the interview process
Apply Now: Click Here
Final Thoughts
If you’re looking to start your career with a global company known for innovation, inclusivity, and rapid career growth—Accenture’s Customer Service Representative Hiring Challenge is an ideal opportunity.
Take the first step toward a high-impact role in customer experience. Build your future with Accenture—where innovation meets opportunity.