Wipro Hiring Freshers | Technical Support (Non-Voice) – Apply Now
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Wipro, one of India’s leading IT services and consulting companies, is inviting applications from freshers for the role of Technical Support – Non-Voice (Executive L1). This opportunity is designed for graduates who are looking to begin their career in the IT-enabled services domain with a globally recognized organization.
This role is ideal for individuals who want to develop their technical and process-oriented skills while working in a professional environment that values quality, efficiency, and collaboration.
Job Overview
- Role: Technical Support – Non-Voice (Executive L1)
- Experience: Freshers (0–3 Years)
- Education: Any Graduate / Any Postgraduate
- Location: Bengaluru, India
- Salary (Expected): ₹3–5 LPA (depending on skills, experience, and performance during evaluation rounds)
- Employment Type: Full-time, Permanent
Key Responsibilities
As a Technical Support Non-Voice Executive at Wipro, your main tasks will include:
- Handling assigned responsibilities accurately and on time as per defined procedures.
- Assisting the team in documentation, report preparation, and data management.
- Performing routine quality checks to ensure error-free output.
- Supporting project timelines by providing weekly updates and progress reports.
- Collaborating with cross-functional teams to resolve operational issues.
- Escalating critical matters promptly to the reporting manager.
- Participating in training programs to develop knowledge of tools, methodologies, and internal systems.
This role is non-voice, which means it does not involve phone-based customer calls. Instead, employees manage backend processes, data support, reporting, and technical documentation.
Salary Package
The expected salary range for this position is:
- ₹3 LPA to ₹5 LPA (based on skills, assessments, and interviews).
- Additional benefits such as allowances, performance-based incentives, medical insurance, and Wipro employee perks may also be included.
Educational Qualifications
- Candidates must have completed a Bachelor’s degree (B.Com, B.Sc, BBA, BA, BCA, B.Tech, or equivalent).
- Postgraduates are also eligible to apply.
- Strong communication skills (written) and basic technical understanding will be an added advantage.
Application Process
Steps to Apply:
- Visit the Naukri platform.
- Register with your email ID and create a profile.
- Fill in details about your academic qualifications, certifications, and internship (if any).
- Upload your updated resume and verify all information before submission.
- Submit the application and wait for communication regarding shortlisting.
Shortlisted candidates will receive an email notification about the next steps.
Interview Process
The Wipro hiring process typically consists of:
- Online Assessment
- Basic aptitude (logical reasoning, problem-solving, numerical ability).
- English grammar and comprehension.
- Basic technical knowledge (Excel, QC, documentation-related concepts).
- Technical/Process Interview
- Questions related to non-voice processes, quality checks, and technical documentation.
- Ability to handle data, prepare reports, and follow standard operating procedures.
- HR Interview
- Focuses on communication skills, career aspirations, willingness to work in rotational shifts, and cultural fit.
Benefits of Working with Wipro
- Competitive salary with annual increments.
- 5-day working week (depending on project requirements).
- Comprehensive health and medical insurance for employees.
- Learning and Development opportunities through Wipro’s in-house training programs.
- Employee assistance programs for well-being and career growth.
- Global exposure by working with international clients and teams.
Resume Tips for Applicants
To increase your chances of selection:
- Highlight Technical Skills: Mention tools like MS Excel, MS Word, SAP, SQL basics, or any quality audit knowledge.
- Showcase Non-Voice Experience: If you’ve done internships, freelancing, or back-office work, include it.
- Keep it Simple: Use a clean format with sections for education, skills, projects, and achievements.
- Emphasize Soft Skills: Add problem-solving, documentation, teamwork, and time management.
- Proofread: Avoid spelling and grammatical errors – attention to detail is critical for a non-voice role.
Important Note
This post is for informational purposes only. The actual hiring process, compensation, and eligibility criteria are subject to change at Wipro’s discretion. Candidates are advised to regularly check the official Wipro careers page for the most accurate updates before applying.
Application Link: Click Here
Final Thoughts
For freshers aspiring to begin their careers with a reputed IT services company, Wipro’s Technical Support – Non-Voice role offers a fantastic opportunity. With a competitive salary package of ₹3–5 LPA, extensive training, and global exposure, this role can be an excellent stepping stone to build a long-term career in IT-enabled services and consulting.
