Infosys Hiring | Infosys Recruiting Support Executive | Freshers

Role: Support Executive
Location: Multiple locations (PAN India – based on project requirements)
Experience Required: 0 – 1 Year (Freshers Eligible)
Eligible Batches: Recent graduates
Company: Infosys Limited
Salary (Expected): ₹3 – ₹4 LPA*

Introduction

Infosys, a global leader in consulting, digital services, and next-generation IT, continues to provide excellent career opportunities for graduates across India. Known for its focus on innovation, learning, and employee development, Infosys has built a reputation as one of the most attractive employers for freshers.

The company is now inviting applications for the Support Executive role. This entry-level position is designed for graduates eager to begin their corporate journey with Infosys. The role focuses on supporting internal systems, assisting business units, and ensuring smooth day-to-day operations. With a structured career path and opportunities for upskilling, the position is ideal for graduates looking for stability, growth, and exposure to global IT services.

Job Responsibilities

As a Support Executive at Infosys, you will be part of the backbone that ensures business operations run seamlessly. Some of the key responsibilities include:

• Assisting with IT and business support activities.
• Handling queries, troubleshooting system issues, and escalating technical concerns.
• Coordinating with cross-functional teams to ensure timely issue resolution.
• Supporting process documentation, reporting, and compliance requirements.
• Learning and adhering to Infosys’s internal tools, policies, and quality standards.
• Delivering high-quality service to internal stakeholders and clients.

While the role is entry-level, it offers exposure to Infosys’s global delivery environment, preparing employees for more advanced roles in IT operations, consulting, or client-facing services.

Educational Qualification

Infosys is open to candidates from diverse academic backgrounds, making this role accessible to many freshers.

• Degree Required: Any Graduate (B.A., B.Sc., B.Com, BBA, BCA, B.Tech, M.Tech, MBA, MCA, etc.).
• Candidates must have completed their graduation with no active backlogs.
• Good academic standing in high school and college is preferred.
• Strong communication and basic technical knowledge will be an advantage.

Skills Required

Infosys is looking for candidates who are proactive, detail-oriented, and willing to learn. Key skills include:

• Communication skills: Proficiency in English (written and spoken) to interact with teams and stakeholders.
• Analytical skills: Ability to analyze data and identify problems quickly.
• Time management: Capability to handle multiple tasks and deadlines.
• Basic technical knowledge: Familiarity with MS Office tools, IT systems, or databases is an advantage.
• Interpersonal skills: Ability to collaborate effectively with teams in a corporate setting.

Good-to-have skills:

• Knowledge of IT support tools or ticketing systems.
• Internship or project experience in IT or business support.
• Certifications in IT service management (ITIL, ServiceNow, etc.).

Salary Details

For the Support Executive role, Infosys offers an expected salary package of ₹3 – ₹4 LPA.

Additional benefits may include:

• Performance-based bonuses.
• Health insurance and wellness programs.
• Provident fund and gratuity.
• Employee assistance programs.
• Learning and development opportunities through Infosys’s training ecosystem.

Note: Salary figures are indicative and may vary based on location, role specifics, and interview performance.

Application Process

Applications for this role are being accepted via LinkedIn and the official Infosys careers portal.

Steps to Apply through LinkedIn:

1. Log in to your LinkedIn account.
2. Search for “Infosys Support Executive – Freshers” under Jobs.
3. Open the official Infosys job listing.
4. Click on “Apply via Company Website” or “Easy Apply” (if enabled).
5. Fill in your personal, academic, and work details.
6. Upload your updated resume and submit the application.

Important Note: Always ensure you are applying through verified company postings. Avoid third-party links to prevent fraudulent applications.

Interview Process

Infosys follows a simple but competitive hiring process for freshers:

1. Application Screening
   • Shortlisting based on academic records and resume details.
2. Online Assessment (if applicable)
   • Aptitude questions (logical reasoning, verbal ability, and quantitative skills).
   • Basic technical or situational judgment questions may be included.
3. Technical/Functional Interview
   • Discussion on academic background, basic technical knowledge, and problem-solving abilities.
   • Scenario-based questions like: “How would you troubleshoot a login issue for a user?”
4. HR Interview
   • Assessment of communication skills, cultural fit, and career goals.
   • Questions on flexibility, teamwork, and readiness to work in shifts (if required).
5. Final Selection
   • Based on overall performance across all stages.

Resume Tips for Applicants

Infosys receives thousands of applications for every fresher role, so your resume must stand out. Here’s how to make it impactful:

• Highlight education clearly: Include your degree, university, and year of graduation.
• Add relevant skills: Emphasize communication, problem-solving, and IT basics.
• Showcase projects/internships: Even academic projects can be valuable (e.g., “Automated ticketing system using Excel macros”).
• Certifications: Mention any online certifications (Coursera, Udemy, etc.) in IT, business communication, or Excel.
• Professional format: Keep your resume concise (1 page preferred), error-free, and easy to read.

Benefits of Working at Infosys

Working at Infosys comes with multiple professional and personal benefits:

• Training and Upskilling: Infosys is renowned for its training programs, including Infosys Lex and Mysore training campus opportunities.
• Global exposure: Chance to work with international clients and teams.
• Work-life balance: Structured work schedules with supportive leadership.
• Employee wellness programs: Health checkups, counseling, and fitness initiatives.
• Diversity and Inclusion: Inclusive culture that values different perspectives.
• Career growth: Opportunities to transition into IT, consulting, or client-facing roles.

Why Choose Infosys?

• One of India’s top IT employers with a global reputation.
• Strong emphasis on learning and continuous growth.
• Competitive salary package for freshers.
• Opportunity to begin a corporate career in a supportive environment.
• Exposure to real-world IT support operations and processes.

Important Notes

• This post is for informational purposes only.
• Salary details mentioned are expected estimates and may vary.
• Always apply via LinkedIn official postings or Infosys’s careers portal.
• Prepare well for aptitude and communication assessments as they are key in the selection process.

Application Link: Click Here

Final Thoughts

The Support Executive role at Infosys is a strong starting point for fresh graduates aiming to build a career in IT services and business support. With an expected salary of ₹3 – ₹4 LPA, comprehensive training, and growth opportunities, Infosys offers a platform to kickstart your journey in the corporate world. If you are a motivated fresher with strong communication and problem-solving skills, applying through LinkedIn could open the door to a rewarding career at Infosys.