Amazon is inviting fresh talent to join its team as a Selling Partner Support Associate (SPS). This role serves as the primary contact for Selling Partners, ensuring a seamless and positive experience for sellers on Amazon. If you have strong communication skills, a customer-first approach, and enjoy solving problems, this opportunity could be your ideal career start.
Company: Amazon
Role: Selling Partner Support (SPS) Associate – Level 3
Location: Bengaluru
Qualification: Any Graduate
Experience: Freshers (0–2 Years)
Salary: ₹3.75 LPA (Expected)
About the Role:
The Selling Partner Support Associate acts as the first point of contact between Amazon and its Selling Partners. In this role, you will assist sellers by addressing their queries and ensuring a seamless experience. You’ll be responsible for resolving issues through phone, email, and chat, working closely with internal teams to deliver high-quality support while adhering to Amazon’s standards.
Key Responsibilities:
- Provide timely and effective support to Selling Partners via phone, email, and chat.
- Analyze and resolve complex issues using critical thinking and decision-making skills.
- Build trust with Selling Partners through active listening and professional communication.
- Collaborate with internal teams to ensure a smooth resolution process.
- Ensure confidentiality and compliance with Amazon’s security policies.
- Identify and participate in process improvement initiatives to enhance service delivery.
Skills Required:
- Strong written and verbal communication skills in English.
- Proficiency in Windows operating systems and Office tools (Word, Excel, Outlook).
- Typing speed of 30 words per minute with 93% accuracy.
- Problem-solving skills and the ability to think critically under pressure.
Preferred Skills:
- Prior experience (6+ months) in customer service or live-channel support is an added advantage.
- Understanding of e-commerce and retail industries is beneficial.
How to Apply:
- Visit the official application link.
- Register and complete the application process.
- Wait for further updates from the Amazon recruitment team.
Apply Now: Click Here
Benefits:
- Competitive salary package.
- Exposure to a global e-commerce environment.
- Opportunity to work with a leading tech company.
- Continuous learning and development programs.
Conclusion
If you’re passionate about providing world-class support and helping Amazon’s Selling Partners succeed, this role is an excellent start to your career. Apply now and become a part of the Amazon team, where every day brings new learning and exciting challenges.